Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.Each review score is between 1-10. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. In addition, we look for the demonstration of the following key attributes:
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